1. The functionalities of the Platform and the available glossaries depend on the type of account you have.
2. Your use of the Platform may not: a. be based on falsehoods, be inaccurate and/or misleading; b. be unsuitable for Academia Now, such as sharing or requesting personal information c. be discriminatory with regard to race, origin, nationality, religion, sex, gender, sexual orientation, disability, illness, culture or heritage or be offensive, hurtful or inappropriate in any way; d. be hateful, incite violence, be threatening and/or intimidating to others; e. be aimed at humiliating or shaming or blackmailing or intimidating a person or user or be disrespectful in any other way; f. contain viruses, Trojan horses, worms, bots or other software that can damage, render unusable or inaccessible, delete or appropriate an automated work or that are intended to circumvent technical protection measures of the Platform and/or Academia Now’s computer systems; g. consist of the use of tools and/or solutions (of third parties) to take over Content, or to spider, scrape or search the Platform in any other way; h. are commercial, such as selling glossaries, products or other items, or sharing advertisements; i. hinder the infrastructure of the Platform; j. are contrary to public decency; k. damage the interests and reputation of Academia Now; l. are in violation of these Terms and Conditions, the Privacy Statement or any law and/or regulation; m. infringe the rights of Academia Now, users and/or third parties, such as IP rights and privacy rights, such as sharing or using private images, texts, photos or music of others without permission; n. distribute spam, distribute repetitive content whether or not via different (fake) accounts or; o. are otherwise unlawful.
3. Academia Now can become aware of unlawful use either 1) through a user report or 2) by discovering the unlawful content itself. Academia Now uses machine learning to do this. For example, we use machine learning to train automated checkers to look for specific words, phrases, or violations, making this process faster and more efficient. These results are always reviewed by our own staff. We also use human moderation, reviewing the content users publish, ensuring that contributions are valuable and that user behavior is acceptable.
4. If you violate these Terms and Conditions, the Agreement, or if we believe your actions could lead to damage or liability for Academia Now or others, we may restrict, suspend, or disable your use of the Platform at any time. If this happens, we will notify you, clearly explaining why and whether the action is temporary or permanent. We are not liable for any damages related to the unauthorized use of the Platform by you or any other user.
5. If you believe that any Content infringes your rights and/or the rights of other users or a third party, you must immediately notify Academia Now using the procedure described in the section Reporting Infringing Content.
6. Measures in case of abuse. Here we explain what measures we can take in case of a violation. If you violate our rules, we can take various measures. Depending on the exact context and circumstances, Academia Now can: 1) Remove the content and/or warn the user, 2) Restrict access to (parts of) Academia Now, or 3) Terminate the user's account.

1) We remove content that violates our policies when we discover it. We'll notify you once your content has been removed. Examples of reasons why your content may be removed include:
• The Content is inaccurate or contains errors.
• The Content contains profanities or foul language.
• The Content contains advertisements or links to non-educational websites.
• The Content contains personal information.
• The Content is not relevant to that part of Academia Now, such as questions intended for our customer service.
• The Content contains spam, or you distribute repetitive content through different (fake) accounts.

2) In addition to deleting your Content, we may temporarily or permanently block your access to parts of Academia Now. We will block content that violates our policies as soon as we discover it. We may block your access temporarily (for 7 days) or permanently. If you are blocked, you will no longer be able to use the features that allow you to share Content. You will still be able to use other Academia Now features. We will inform you of the duration of the block and the specific violation once you are blocked.

Examples of when we temporarily block are:
• You post spam, such as irrelevant content, or you distribute repetitive content.
• You post multiple messages (>3) that are not about school.
• You ask multiple inappropriate questions (>3), for example about personal information.

Examples of when we permanently block:
• You have created multiple accounts with unlawful content. The new accounts will then be created solely for the purpose of posting unlawful content and will be permanently blocked immediately.
• You post illegal Content (such as discrimination, bullying, pornography, or other content to harm other users).
• You sell stuff or glossaries.
• You have already been temporarily blocked twice, and this is your third block.

3) We may delete your account if, despite repeated warnings and restrictions, you continue to post content that violates our rules. We will then ensure that you no longer have access to AcademiaNow.

We occasionally make mistakes. If you believe we have mistakenly removed your content or account, or wrongly blocked you, you can let us know by submitting a substantiated complaint through our complaints center . You also have the option of using out-of-court dispute resolution or appealing to the courts.

1. Academia Now is obligated to remove or block access to unlawful Content after receiving a notification. The notification must be accurate and substantiated. Academia Now may also receive an order from a court or competent authority requiring the removal of Content or the release of information.
2. Academia Now has a procedure for reporting unlawful content on the platform. To file a report, please go here. If possible, attach a copy of the content in question and briefly explain why you're reporting it. Finally, click "Submit."
3. If the Content is clearly unlawful (and the notice is sufficiently precise and substantiated), Academia Now will remove or block the Content.
4. Academia Now may decide not to act on a notification, for example, if Academia Now doubts the validity of the notification. In such a situation, Academia Now can request an injunction from a competent court in the Netherlands, declaring that the content is indeed unlawful.
5. Academia Now will not be a party to any dispute between the reporter and a third party if a dispute arises from a report.
6. The reporter indemnifies Academia Now against all third-party claims related to the blocking or removal of the Content. This indemnity covers all damages and costs that Academia Now suffers, may suffer, or incurs in connection with such a claim, including but not limited to legal fees.
7. Academia Now respects and protects the privacy of everyone who reports something. All personal data Academia Now receives as part of a report will always be processed in accordance with privacy legislation and the Privacy Policy and will only be used to process the report.

1. Depending on your account type, you may be charged a fee for using the Platform. When a fee is due, the following applies: You must pay the Platform fee, even if you don't use it. The Platform fee depends on the duration of your membership and the type of package you purchase. The membership types and associated prices are listed on our website, unless otherwise agreed.
2. You can pay using the methods described on our website. We may verify payments via credit card or bank account. You will pay within the timeframe stated on our website, unless we have agreed on a different recurring payment method with you and/or direct debit is not or cannot be accepted.
3. If no payment term is stated on our website and we have not agreed otherwise with you, you must pay within fourteen (14) days after the invoice date.
4. If you fail to pay on time, we will notify you and provide a deadline for payment. If payment is still outstanding, we may suspend or restrict your access to the Platform until you have fulfilled all your payment obligations, including any extrajudicial collection costs and interest. Complaints about invoices and/or the Platform do not suspend your payment obligations.
5. We reserve the right to adjust the then-current prices and rates twice per calendar year, in January and September. We do this based on the Consumer Price Index, as published by Statistics Netherlands (www.cbs.nl), or on another basis deemed reasonable by Academia Now. We will inform you of the basis for the price increase.
6. You may use a discount code when ordering and paying. The discount code may be linked to a minimum amount and can only be redeemed once. Multiple discount codes cannot be combined. If you redeem a discount code for an order, we reserve the right to charge the original price for the Platform if, due to a cancellation, the total order value is less than the discount code value or if it does not meet the conditions.

1. The intellectual property rights relating to the Platform, our website, and the Content published through our website belong to us and/or our licensors. Nothing in these Terms and Conditions is intended to transfer any intellectual property rights to you.
2. Subject to the terms and conditions of these Terms and Conditions and for the duration of the Agreement, we grant you a limited, personal, revocable, non-exclusive, non-sublicensable, non-transferable right to access and use the Platform, including our website, and the Content, for the purposes described in these Terms and Conditions.
3. You will not perform any actions that may infringe our intellectual property rights, such as registering domain names, trademarks or Google Adwords or requesting or reusing substantial parts of the Platform, our website or the Content or the repeated and systematic requesting or reusing of non-substantial parts of the Platform, our website or the Content as referred to in the Database Act.
4. All information, materials, and/or documents you provide to us in connection with the Platform remain your property. We are granted a royalty-free, worldwide, perpetual, irrevocable, non-terminable, unlimited, sublicensable, and transferable license to use and modify the information, materials, and/or documents in connection with the Platform.

1. We strive to provide our services as effectively as possible. We make no guarantees regarding, for example, the functionality, security, or accuracy of the Content and the Platform, unless otherwise stated in these Terms and Conditions. We are not obligated to add or maintain certain Content or functionalities on the Platform upon request.
2. We do not guarantee that your use of the Platform will produce any specific results, such as progress in academic performance.
3. The reports we send you about your progress are based solely on your use of the Platform. You cannot derive any rights from these results, reports, statistical overviews, or other information obtained through the Platform.
4. We are not responsible for any decision made based on information obtained by you through the Platform.

1. If we are liable for any damage, we are only liable for the direct damage you suffer. This liability is limited to the fees (excluding VAT) you actually paid us in the current calendar year for the Platform from which our liability arises. In any case, our liability is limited to a (total) maximum of EUR 1,000 per damaging event.
2. Direct damage is understood to mean exclusively: a. material damage to property; b. reasonable costs that you would have to incur to bring our performance into line with the Agreement, unless you have terminated the Agreement; c. reasonable costs that you have incurred to determine the cause and extent of the damage, insofar as they relate to direct damage; and d. reasonable costs incurred to prevent or limit direct damage.
3. Under no circumstances are we liable for indirect damages. Indirect damages include, but are not limited to, consequential damages, lost profits, lost savings, reduced goodwill, damage caused by third-party materials or software, and damages resulting from the mutilation, destruction, or loss of data or documents.
4. The condition for any right to compensation is that you report the damage to Academia Now in writing as soon as possible after discovering it, but in any case within sixty (60) days.

1. The Agreement will enter into force when we provide you with the opportunity to access the Platform for the first time.

1. The Agreement is entered into for a fixed term. This term is three (3) months or one (1) year, unless otherwise indicated on the Platform. The Agreement may be terminated at any time, but such termination will not affect the initial term of the Agreement or your obligations under the Agreement. If you cease using the Platform or cancel your membership prematurely, Academia Now is not obligated to refund any prepaid fees for use of the Platform.

1. After the agreed-upon fixed term as stated in Article 7.2, the Agreement will be automatically and tacitly renewed for the same period as the original subscription term. If you do not want the Agreement to be renewed, you must cancel it via your account no later than one (1) month before the expiration of the term.

1. You may be eligible for a free trial. This trial lasts seven (7) days, unless otherwise indicated on the Platform. The free trial is only available to new customers. New customers are defined as customers who have not entered into an Agreement with Academia Now in the six (6) months prior to registration. We may determine, at our sole discretion, whether you are eligible for a free trial.
2. After the free trial ends, you will be charged the amount corresponding to the first term of the Agreement. This will not happen if you cancel the Agreement through your account before the end of the free trial. You will not receive a notification when the free trial ends, unless otherwise stated on the website.

1. We process the data you provide during the ordering process and the data you provide while using the Service in a secure manner and in accordance with the Privacy Statement and applicable laws and regulations.

13. Product terms and conditions

These terms apply to physical products sold through the Academia Now webshop (such as posters, planners or booklets).

13.1 Definitions

The usual definitions such as cooling-off period, consumer, distance contract, etc. apply. See our full description at [link].

13.2 The offer

We ensure that our offers are clear and honest. The photos and text are intended to give you the best possible impression of the product. You can contact us if anything is incorrect.

13.3 The Agreement

When you place an order and we confirm it, a contract is formed. After placing your order, you'll receive a confirmation email.

13.4 Right of withdrawal

You have the right to cancel your order within 14 days without giving a reason. You must return the product in its original condition. Once we receive the returned item, you'll get your money back.

13.5 Obligations during the cooling-off period

During the cooling-off period, only use the product as you would in a store. If the product is damaged during use, we may withhold compensation.

13.6 Exercise of right of withdrawal

Please inform us within 14 days that you wish to exercise your right of withdrawal (email to info@academianow.nl ). You then have another 14 days to return the product.

13.7 Exclusion of right of withdrawal

You cannot exercise your right of withdrawal for products that have been made especially for you (e.g. personalized), or for products whose packaging has been broken for hygienic reasons.

13.8 The price

All prices include VAT. Prices are subject to change due to VAT changes or adjustments. Discount codes can only be used once.

13.9 Warranty

We do our best to deliver only quality products. If something goes wrong, please let us know. You're entitled to a good product, and we'll fix it if it's not.

13.10 Delivery

We'll ship your order as quickly as possible, within 30 days at the latest. If something goes wrong or there's a delay, we'll let you know right away.

13.11 Duration transactions

For products that you receive regularly (e.g. monthly boxes), you can always cancel with a notice period of up to one month.

13.12 Product payment

Payment must be made within 14 days of placing your order. If you don't pay on time, we'll send you a reminder. After that, we may charge an administration fee.

13.13 Complaints

Do you have a complaint about your order? Please contact us via info@academianow.nl . We will respond within 14 days. If it takes longer, we'll let you know.

13.14 Disputes

Dutch law applies to everything you buy or do with us. If there's truly something we can't resolve together, you can always go to court in the Netherlands.

13.15 Deviating provisions

Sometimes we make individual arrangements (for example, for a school order). These should never be disadvantageous to you, and we always record them in writing.

14. Terms and Conditions for Pre-orders

1. Definition and Applicability
   These terms and conditions apply to all pre-orders placed with Academia Now. By placing a pre-order, you agree to these terms and conditions.

2. Pre-order Process

   • When placing a pre-order, you will be asked to provide certain information, such as your name, address, and payment information. You are responsible for providing accurate and up-to-date information.

   • Pre-orders are orders for products that are not yet available for general sale. The expected delivery date is listed on the product page but is subject to change.

3. Payment

   • When placing a pre-order, you will be charged the full amount or a deposit, as stated on the product page.

   • Payment will be processed via the payment methods offered by Academia Now.

4. Cancellation and Refund

   • You have the right to cancel your pre-order up until the product ships. If you cancel, the amount paid will be refunded to your account within 14 days.

   • After the product has been shipped, cancellation is no longer possible, but you can exercise the right of withdrawal as described in our general terms and conditions.

5. Delivery

   • The products will be shipped on the estimated delivery date, unless there are unforeseen circumstances.

   • Academia Now is not liable for delays caused by external factors.

6. Changes

   • Academia Now reserves the right to change these pre-order terms and conditions. Any changes will be communicated promptly via our website or by email.

15. Terms and Conditions for Contests

1. General

   • These terms and conditions apply to all competitions organised by Academia Now.

   • By participating in a contest you agree to these terms and conditions.

2. Participation

   • Participation is free and open to natural persons aged 18 or older, residing in the Netherlands or Belgium.

   • Employees of Academia Now and their immediate family members are excluded from participation.

   • One entry per person is allowed, unless otherwise stated.

3. Promotion period

   • The contest's duration is stated on the promotion page. Participation outside of this period is not possible.

4. Selection of Winners

   • Winners will be selected at random from all valid entries.

   • The draw will take place within 7 days after the end of the promotion period.

   • No correspondence will be entered into regarding the result.

5. Announcement and Contact

   • Winners will be notified personally via the email address provided.

   • If a winner does not respond within 14 days, Academia Now reserves the right to select an alternative winner.

6. Prices

   • The prize is personal, non-transferable and cannot be exchanged for cash or other products.

   • Any additional costs, such as taxes or travel expenses, will be borne by the winner.

7. Publication of Winners

   • For transparency, the names of the winners will be published on a dedicated page on our website, unless the winner objects to publication.

8. Liability

   • Academia Now is not liable for any damages resulting from participation in the competition or the use of the prize.

9. Privacy

   • Personal data provided in the context of the competition will be processed in accordance with our privacy policy and the General Data Protection Regulation (GDPR).

10. Other Provisions

    • Academia Now reserves the right to modify or cancel the contest in the event of force majeure or other circumstances.

    • These terms and conditions are governed by Dutch law. Disputes will be submitted to the competent court in Amsterdam.